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Victoria’s Secret is Now Hiring People to Work From Home

Are you looking for a new career? Do you want to work from home? If so, Victoria’s Secret is now hiring to work from home.

Victoria’s Secret is now hiring Virtual Customer Service Representatives to assist Victoria’s Secret and Bath & Body Works customers. If done well, strong candidates will be offered regular on-going employment after training.

 

According to the job posting, Victoria’s Secret “Virtual Seasonal Customer Service Representatives take incoming calls or emails or chats from our customers who may have questions concerning lost packages, exchanges/returns, shipping information, billing and a variety of other concerns. They also assist our customers with ordering, sizing, checking availability and navigating our website. Every contact requires you to utilize selling skills to make effective recommendations to assist our customers. Our Customer Care Specialists must act in a timely, tactful and professional manner at all times.”

Job Responsibilities include the following:

• Must have customer service experience that involved making selling recommendations, resolving issues, utilizing negotiation skills, answering questions, providing information about policies & procedures
• Previous call center experience is a plus
• Basic typing/computer experience with excellent navigational skills
• Must have professional phone presentation and communication skills
• Ability to perform basic mathematical computations
• Ability to handle high call volume while maintaining superior customer relations and service
• Ability to meet all performance expectations and attendance expectations
• Must pass background check
 



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